Deale International Recalls Altafit Smartwatches Due to Fire and Serious Burn Injury Hazards; Sold Exclusively by HSN

Recall Summary

Name of Product: Altafit af28 Smartwatches

Hazard: The smartwatches’ wireless charging pad can overheat and ignite, posing fire and serious burn injury hazards.

Remedy: Replace

Consumers should immediately unplug the smartwatch’s charging pad, stop charging the recalled smartwatch until they receive a free replacement charging pad, including shipping, and contact Deale International for instructions on how to receive it. Consumers will be asked to cut the unplugged charging pad’s power cable and email a photo of the charging pad with the cut cable to altafitrecall@thedeale.com. Deale International is contacting all known purchasers directly.

Consumer Contact: Deale International toll-free at 877-880-6137 from 9 a.m. to 4 p.m. ET Monday through Friday, email at altafitrecall@thedeale.com, or online at www.thedeale.com/pages/altafit-safety-recall or at www.thedeale.com and click on “RECALL INFORMATION” at the top of the page for more information.

Recall Details

Units: About 2,900

Description: This recall involves Altafit af28 smartwatches. The recalled smartwatch was sold in gold and silver tones and has a 1.68-inch color touchscreen and two bands, one bejeweled and one mesh. It came in a golden case with a wireless charging pad and cable. “ALTAFIT FCC ID 2BHG8-AF28” is on the back of the watch.

Incidents/Injuries: Deale International has received 39 reports of smartwatches melting, burning and catching on fire while charging, including six reports of burns to hands and property damage.

Sold Exclusively At: HSN.com from March 2025 through May 2025 for about $50.

Importer: Deale International LLC, of Fort Lauderdale, Florida

Manufactured in: China

Photos

Recalled Altafit af28 Smartwatch

Recalled Altafit af28 Smartwatch wireless charging pad

Fast Track Recall

Note: Individual Commissioners may have statements related to this topic. Please visit http://www.cpsc.gov/commissioners to search for statements related to this or other topics.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:

- Visit CPSC.gov. - Sign up to receive our e-mail alerts. - Follow us on Facebook, Instagram, X, BlueSky, Threads, LinkedIn and Truth Social. - Report a dangerous product or a product-related injury on www.SaferProducts.gov.

- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270). - Contact a media specialist.

FAQs

 Why is Deale International recalling the Altafit af28  smartwatch model?

Out of an abundance of caution, Deale International is voluntarily fast recalling its Altafit AF28 smartwatch because, this product can create a short if the metal mesh band is in contact with the charging prongs on the included usb charger posing a burn or fire hazard.

What products are being recalled and how can I tell if my product is affected?

Models subject to this voluntary fast recall is the handheld Altafit Smartwatch model AF-28

How do I participate in the recall?

Use the form below to connect with our customer service to receive a refund.  You will need to provide the photo of your product rating label sticker removed from the bottom and applied to the side of the machine, while showing the cord has been cut.

My product appears to be okay.  Can I still use it?

No. We are asking that all consumers stop using the product and contact us for a refund

Can I repair the product myself?

No. This issue is non-repairable by consumers.

I no longer have the receipt for the product.  Can I still participate in the recall?

Yes, your receipt is not required.

The product was given to me as a gift.  Can I still participate in the product recall?

Yes, if you have this model, we ask that you stop using it and request a refund.

How long will it take to receive the new charger?

Please allow up to 6 weeks for a replacement charger.